TheNodeHarborHow can we help you today?
Guides, FAQ, and support for TheNodeHarbor — the hub that captures your WhatsApp, Gmail, and meeting conversations, turning them into tasks with AI.
How it works
From conversation to action, in four steps.
Connect your channels
WhatsApp, Gmail, and meetings. The connection is yours; captured data belongs to its designated project and never alters your conversations.
AI processes
Summarizes each thread, evaluates relevance, and detects actionable tasks automatically.
Review in Inbox
Clear triage: important items at the top, irrelevant collapsed. You decide what becomes a task.
Manage the work
Tasks, projects, assignees, and reminders in a single Control Room, with smart search.
Guides & manuals
Everything you need to get started and get the most out of it.
Getting started
Create your organization, connect a channel, and complete onboarding to see fast results.
Connect WhatsApp and Gmail
Link your channels from Integrations. Ingestion begins in minutes with zero complex setup.
Triage & tasks
Learn how to use Inbox triage, approve AI suggestions, and organize tasks by project and assignee.
Security & privacy
Organization-level isolation, sensitive data redaction before processing, and retention control.
Frequently asked questions
Answers to the most common questions from our users.
What is TheNodeHarbor?
It is an AI ingestion hub for B2B operations: it captures your WhatsApp, Gmail, and meeting conversations, processes them with AI (summary, relevance, and task extraction), and presents a clear triage so nothing important gets lost.
How do I connect WhatsApp or Gmail?
From the Integrations section inside the app. Follow the wizard to link each channel; capture starts automatically and you can tune AI processing per chat.
Does AI modify or reply to my messages?
No. TheNodeHarbor only reads to summarize, classify, and suggest tasks. No action is ever sent without your approval (Human-in-the-Loop).
What about data privacy?
Each organization is isolated from others. Sensitive data (credit cards, bank accounts, etc.) is redacted before processing. You can set retention periods and exercise right-to-erasure for any contact.
I forgot my password, how do I recover it?
On the sign-in screen, click "Forgot your password?", enter your email, and you will receive a code to set a new one.
Can I enable two-factor authentication (2FA)?
Yes. In Settings → Security you can enable 2FA with an authenticator app (Google Authenticator, Authy, 1Password). You can also change your password, email, and manage API keys there.
How do plans and billing work?
We offer a free trial and paid plans based on team size. You can check your current plan and usage in the Billing section. If you have questions about pricing, contact us.
I have a technical issue, what should I do?
Email us at support@thenodeharbor.com or use the form below. Include your account email and a description of the issue so we can assist you faster.
What's new
Latest platform improvements.
Support
Need help? Email us and we'll get back to you as soon as possible.
Direct email: support@thenodeharbor.com